CUSTOMER IDENTITY VALUE: YOUR FULL RESULTS

Thank you for your inputs. Your full results are below, showing a number of different ways in which a comprehensive and effective customer identity solution could have significant impacts on your business.

Revenue increase
from customer identity

With CIAMWith customer identity enhancements

In year 5: undefined0

Without CIAMWithout customer identity enhancements

In year 5: undefined0

Customer acquisition

Your business invests a lot of time, money and energy into getting customers to your registration page. A disjointed, impractical registration process can leave anyone frustrated, preventing them from becoming a customer and interacting with your digital properties. Improved identity management can reduce the amount of people who abandon the registration process for your channels. And that can mean a lot more customers.

Without improving your
registration process:

Annual lost users: 0

Annual lost revenue: undefined0

STREAMLINING YOUR CUSTOMER REGISTRATION MAY HELP YOU:

Gain 0 new users each year

Recognize undefined0 in additional annual revenue from those users

Customer interactions

The sign-on process is the gateway to customers accessing your products and interacting with your brand. Unsuccessful or frustrating sign-on attempts can push your customers away, which means they don’t interact with you as often, and they spend less money. That can really add up for your business.

Without improving
customer sign-on:

Weekly abandoned sign-ons: 0

CREATING EASY-TO-USE SIGN-ON EXPERIENCES WILL GET YOU:

0 additional sign-ons per week

Customer retention

Making customer support easily accessible, friendly, and navigable is key to retaining your customers. A customer’s experience with your support department can mean the difference between winning their loyalty and losing them to a competitor for good.

Without easy authentication
to support reps:

Customers that abandon you: 0

MAKING IT EASIER FOR CUSTOMERS TO AUTHENTICATE TO SUPPORT REPS CAN:

Stop 0 customers from abandoning you

Reduce support call abandonment by 0%

Projected

Average CLV: undefined0
Customer Growth Rate: 0%
Projected Revenue Next Year: undefined0

Enhanced

Average CLV: undefined0
Customer Growth Rate: 0%
Projected Revenue Next Year: undefined0

Debug

newCustomersNextYear:NaN
totalCustomersNextYear:NaN
visitsPerWeek:NaN
revenuePerVisit:NaN
discountRate:0.1
annualLostUsers:NaN
annualLostRevenue:NaN
additionalActiveUsers:NaN
additionalAnnualRevenue:NaN
currentWeeklyLogins:NaN
weeklyAbandonedLogins:NaN
additionalLoginsPerWeek:NaN
additionalWeeklyVisits:NaN
customersWhoInteractWithSupport:NaN
customersThatAbandon:NaN
reducedAbandonment:NaN
reducedAbandonmentRate:NaN
additionalAvgWeeklyCrossSellSpend:0
additionalAnnualCrossSellRevenue:NaN
additionalNpsPoints:NaN
npsCustomerGrowthRate:0
npsAdditionalRevenuePerVisit:NaN
npsCustWeeklyVisitIncrease:NaN
enhancedNpsScore:NaN
customerValuePerWeek:NaN
simpleCLV:NaN
avgGrossMarginPerCustomerLifespan:NaN
customCLV:NaN
traditionalCLV:NaN
avgCLV:NaN
projectedRevenueNextYear:NaN
enhancedYearlyCrossSellSpend0
enhancedVisitsPerWeekNaN
enhancedCrossSellSpendPerVisitNaN
enhancedRevenuePerVisitNaN
enhancedWeeklyRevenuePerCustomerNaN
enhancedCustomerRetentionRateNaN
enhancedAnnualCustomerGrowthRateNaN
enhancedCustomerValuePerWeek:NaN
enhancedSimpleCLV:NaN
enhancedAvgGrossMarginPerCustomerLifespan:NaN
enhancedCustomCLV:NaN
enhancedTraditionalCLV:NaN
enhancedAvgCLV:NaN
enhancedProjectedRevenueNextYear:NaN
annualCustomerIncrease:NaN
annualRevenueIncrease:NaN
lifetimeCustomerValueIncreaseRate:NaN
lifetimeCustomerValueIncrease:NaN

What you told us

Based on your inputs, the estimates above show the improvements you might recognize with a customer identity solution. Click the button below to return to the home page and update your inputs.

Currency: undefined
Annual revenue per customer: undefined0
Annual visits per customer: 0
Average customer lifespan (years): 0
Number of active customers: 0
Registration abandonment: 0%
Sign-on abandonment: 0%
Customer retention rate: 0%
Annual growth in customer base: 0%
Profit margin: 0%
Percentage of multi-channel customers: 0%
Do you have more than one customer-facing app? No
Cross-channel preferences: No

Schedule a consultation

Customer experience is the key to ensuring a positive customer journey—which means more customers, higher satisfaction, and ultimately higher revenue. Schedule a consultation with a Ping Identity expert today for a deeper look into how identity can help your enterprise.

Results